We live in a time marked by economic crisis, when most people simply have no choice but to borrow money from the world’s banks to survive, invest in their plans and goals to make them reality, buy a new car or even buy or build a house for themselves and their family.
Mortgage is used by purchasers of real property to raise capital to buy real estate, or by existing property owners to raise funds for any purpose while putting a lien on the property being mortgaged. The loan is “secured” on the borrower’s property. This means that a legal mechanism is put in place which allows the lender to take possession and sell the secured property (“foreclosure” or “repossession”) to pay off the loan in the event that the borrower defaults on the loan or otherwise fails to abide by its terms.
“Fraud, poor support and employees, often changing the contract or not making the contract after consultation, additional payments are added to balances after signing the contract, and many more” are words of Texas CitiMortgage consumers who have had problems with Citibank.
Many of them have lost their homes by foreclosure, which have been forced by the bank. Many of them are simply given an additional amount to be paid by the fact that they have been cheated.
“Citibank is a black hole of help desk, no one calls you back, you explain your story every time they transfer you to someone else, and it’s always someone else you have to speak with. It’s all about policies and loop back service or lack of service. NO ONE HELPS YOU IT’S A DISGRACE AS AN EMPLOYEE AND CONSUMER, I WILL BE CLOSING MY BANK ACCOUNT WHERE THEY USE MY MONEY TO GIVE LOANS TO PEOPLE.”,
“Citi sold my mortgage to RCS, charged me $1300 to do it. Then bought it back and charged me $1300 again! For a balance due from RCS! I have the documents from RCS stating a zero balance! I was told it was for executive decisions and home inspections! Then Citi sent me 40 copies of the original home inspection photos, and charged me for 40 home inspections @ $27 each! NO ONE EVER inspected my home! I brought all this proof to a lawyer and was told it would cost more in legal fees than to pursue it!” are the comments writen by CitiMortgage consumers on “Consumers Complaints & Reviews” site of CitiBank.
Based on 69 ratings and 897 reviews, CitiBank is rated with 1 of 5 stars…